<h1>Privacy Policy</h1>
<p class="last-updated">Last Updated: November 12, 2025</p>
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<h2>1. Introduction</h2>
<p>Welcome to PackLightHub ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website <a href="https://packlighthub.com">packlighthub.com</a> and use our services.</p>
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<h2>2. Information We Collect</h2>
<h3>2.1 Personal Information</h3>
<p>We may collect personal information that you voluntarily provide to us when you:</p>
<ul>
<li>Create an account</li>
<li>Make a purchase</li>
<li>Subscribe to our newsletter</li>
<li>Contact us through our website</li>
<li>Participate in surveys or promotions</li>
</ul>
<p>This information may include:</p>
<ul>
<li>Name</li>
<li>Email address</li>
<li>Shipping and billing addresses</li>
<li>Phone number</li>
<li>Payment information (processed securely through third-party payment processors)</li>
</ul>
<h3>2.2 Automatically Collected Information</h3>
<p>When you visit our website, we automatically collect certain information about your device, including:</p>
<ul>
<li>IP address</li>
<li>Browser type and version</li>
<li>Operating system</li>
<li>Pages visited and time spent on pages</li>
<li>Referring website</li>
<li>Device information</li>
</ul>
<h3>2.3 Cookies and Tracking Technologies</h3>
<p>We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.</p>
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<h2>3. How We Use Your Information</h2>
<p>We use the collected information for the following purposes:</p>
<ul>
<li><strong>Order Processing:</strong> To process and fulfill your orders, including shipping and customer service</li>
<li><strong>Communication:</strong> To send order confirmations, shipping updates, and respond to inquiries</li>
<li><strong>Marketing:</strong> To send promotional emails, newsletters, and special offers (with your consent)</li>
<li><strong>Website Improvement:</strong> To analyze usage patterns and improve our website functionality</li>
<li><strong>Personalization:</strong> To provide personalized product recommendations and content</li>
<li><strong>Security:</strong> To detect and prevent fraud, abuse, and security incidents</li>
<li><strong>Legal Compliance:</strong> To comply with legal obligations and enforce our terms of service</li>
</ul>
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<h2>4. Information Sharing and Disclosure</h2>
<p>We do not sell your personal information. We may share your information with:</p>
<h3>4.1 Service Providers</h3>
<ul>
<li>Payment processors (e.g., Stripe, PayPal)</li>
<li>Shipping carriers (e.g., USPS, FedEx, UPS)</li>
<li>Email service providers</li>
<li>Website hosting and analytics services</li>
<li>Marketing and advertising partners</li>
</ul>
<h3>4.2 Legal Requirements</h3>
<p>We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.</p>
<h3>4.3 Business Transfers</h3>
<p>In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.</p>
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<h2>5. Social Media Integration</h2>
<p>Our website integrates with social media platforms including Twitter/X and LinkedIn. When you interact with our social media content or use social login features:</p>
<ul>
<li>We may receive information from your social media profile (with your permission)</li>
<li>Your interactions may be visible to your social media connections</li>
<li>Social media platforms may collect information about your visit to our website</li>
</ul>
<p>Please review the privacy policies of these platforms for more information about their data practices.</p>
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<h2>6. Data Security</h2>
<p>We implement appropriate technical and organizational security measures to protect your personal information, including:</p>
<ul>
<li>SSL/TLS encryption for data transmission</li>
<li>Secure payment processing through PCI-DSS compliant providers</li>
<li>Regular security audits and updates</li>
<li>Access controls and authentication</li>
<li>Employee training on data protection</li>
</ul>
<p>However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.</p>
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<h2>7. Your Rights and Choices</h2>
<p>You have the following rights regarding your personal information:</p>
<ul>
<li><strong>Access:</strong> Request a copy of the personal information we hold about you</li>
<li><strong>Correction:</strong> Request correction of inaccurate or incomplete information</li>
<li><strong>Deletion:</strong> Request deletion of your personal information (subject to legal obligations)</li>
<li><strong>Opt-Out:</strong> Unsubscribe from marketing emails using the link in our emails</li>
<li><strong>Cookie Control:</strong> Manage cookie preferences through your browser settings</li>
<li><strong>Data Portability:</strong> Request a copy of your data in a portable format</li>
</ul>
<p>To exercise these rights, please contact us using the information provided below.</p>
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<h2>8. Children's Privacy</h2>
<p>Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.</p>
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<h2>9. International Data Transfers</h2>
<p>Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.</p>
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<h2>10. Third-Party Links</h2>
<p>Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.</p>
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<h2>11. Changes to This Privacy Policy</h2>
<p>We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.</p>
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<h2>12. Contact Us</h2>
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<p>If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:</p>
<p>
<strong>PackLightHub</strong><br>
Email: <a href="mailto:packlighthub@gmail.com">packlighthub@gmail.com</a><br>
Website: <a href="https://packlighthub.com">https://packlighthub.com</a><br>
LinkedIn: <a href="https://www.linkedin.com/in/pack-lighthub-0aa973395">Pack Lighthub</a><br>
Twitter/X: <a href="https://twitter.com/PackLighthub">@PackLighthub</a>
</p>
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<h2>13. GDPR Compliance (For EU Residents)</h2>
<p>If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):</p>
<ul>
<li>Right to withdraw consent at any time</li>
<li>Right to object to processing of your personal data</li>
<li>Right to lodge a complaint with a supervisory authority</li>
<li>Right to restrict processing in certain circumstances</li>
</ul>
<p>Our legal basis for processing your personal information includes:</p>
<ul>
<li>Performance of a contract (order fulfillment)</li>
<li>Legitimate interests (website improvement, fraud prevention)</li>
<li>Consent (marketing communications)</li>
<li>Legal obligations (tax, accounting)</li>
</ul>
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<h2>14. California Privacy Rights (CCPA)</h2>
<p>If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):</p>
<ul>
<li>Right to know what personal information is collected</li>
<li>Right to know if personal information is sold or disclosed</li>
<li>Right to opt-out of the sale of personal information</li>
<li>Right to deletion of personal information</li>
<li>Right to non-discrimination for exercising your rights</li>
</ul>
<p><strong>Note:</strong> We do not sell your personal information.</p>
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© 2025 PackLightHub. All rights reserved.<br>
<a href="https://packlighthub.com">Return to PackLightHub.com</a>
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